Shipping policy
Shipping & Delivery
Maison de Lumière
At Maison de Lumière, every order is prepared with intention and care, ensuring your candle arrives as beautifully as it was crafted.
Processing Time
Each candle is hand-poured in small batches. Please allow 1–3 working days for your order to be carefully prepared and dispatched.
During peak periods, processing times may be slightly extended. We appreciate your patience as we maintain the integrity of our craft.
Delivery Within the UK
We offer reliable and tracked delivery across the United Kingdom.
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Delivery: 2–4 working days
Shipping costs are free for orders above £50
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking details, allowing you to follow your parcel every step of the way.
Packaging
Your order will arrive in our signature packaging—designed to protect your candle while offering a refined unboxing experience.
Delivery Notes
Maison de Lumière is not responsible for delays caused by couriers or unforeseen circumstances. However, should any issue arise, our team will be on hand to assist you promptly.
Maison de Lumière — Delivered with Care